For
business owners, it's a challenge for them to actually crack the on the
Ecommerce industry of South East Asia back in the early days. It is expected
since most of the population in South East Asia at that time was really low.
Majority of them are not even credit card owners. To make it worse, online
transactions are only considered by a few credit card owners. It's not a
surprise in South East Asia since almost everyone is aware of frauds and scams
that happen in online businesses. It's actually more credible to deal with
offline businesses rather than online businesses Given that we get to deal face
to face in offline business, we feel more secured than online business deals.
However, we sometimes fail to realize that we are missing out on legit online
businesses, which offers better. Usually, online malls offer better discounts
and pricing since they don’t pay for their store rent like how offline malls
do. It makes online malls are more enticing option since the can regularly
offer discounts and promos. Obviously, this is the only way for online stores
to convert customers to try online shopping instead. Lazada, which is launched
across South East Asia, is one of those ventures In the country, they are only
one of the few online stores to offer massive selections similar to a mall.
They first introduced Cash on Delivery or simple called C.O.D. In my own
opinion, it helped them reach new heights and eventually reached the success
that they are getting up to this point. They were already oozing with success
by the time they reached their first anniversary in the Philippines. Actually,
competitors only came out from nowhere after they arrived in the country last
year. It's obvious that businessmen were awakening about the potential of
Ecommerce upon their arrival in the country. It's only a matter of time on how
online shopping will further thrive. They won the favor of the local customers
through their unconventional approach as an online store in the country. Since
they can avail Cash on Delivery, cash can be used a way payment by customers
who can't pay online the conventional way. It expanded the numbers of customers
since most Filipinos can only pay via cash.
Not only that, but they also free
delivery availability as long as the transaction value exceeds one thousand
pesos. Once the one thousand-mark transaction value is met, Lazada will waive
the shipment fee. Combining C.O.D. or Cash on Delivery with Free Delivery
availability makes it easier to convince any customers to try online shopping
over traditional offline shopping. Since the upper hand is on the customers
rather than the online store, which is the conventional setup in online, it is
easier for any customer to take a chance in online shopping. Given that they
won’t be required to pay right away. They get to keep their money up until they
get what they bought. This is a great security blanket for them or to anyone when
it comes to online shopping.
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