Lazada retains its spot on the top

Lazada Philippines remains the top online shopping mall for 2013 and far more than a million Filipinos are rejoicing. As it was named the best of its kind this year by the Golden Globe Annual Awards, its loyalists felt every bit rewarded with countless promos after promos after promos. What else would you expect from an award winning online shopping mall with over $1 million collected funds from various international investors?

It’s hard to compete with it as it is and to have a backbone stronger than just being merely owned by a multinational online venture company seems to be making the lives of other online companies more difficult as each day goes by. And its other counterparts seem to be doing just as good as ventures in Indonesia, Thailand, Vietnam and Malaysia are climbing its way to its well-deserved spot as the best in Southeast Asia. It wasn’t called an Amazon and Ebay clone for no reason after all.

Apart from being called the best and gaining over a million of likes on its official page on Facebook, Lazada Philippines has earned it stripes in more ways than people would expect from an underappreciated online shopping mall. It carries multiple brands to provide an extensive collection for its shoppers from Apple to Sony. Along with such a wide product selection, it has outstanding promos released regularly that make online shopping ten times more exciting to do.

It has over 20, 000 products arranged in more than 10 different well-made categories. These categories all focus on one common goal and that is to make each one the best destination for its kinds of consumer. Take the fashion section for example. It has a wide array of options from men to women apparel and each area gets a generous amount of attention. It is anything reckless when it comes to giving only the best there is to offer in online shopping. Products that don’t reach the standards of buyers can be returned with no additional fees. You can opt to get exchanged for a new stock or claim it with in a form of gift certificate, which you can use to buy something else.

Customer hotlines are available both on regular days and holidays to properly address the concerns of customers no matter how basic these may be. For moments that customers have no access to a phone line, they can simply fill out the ASK US form that can be accessed through the right side of the website.

Maybe a few years from now, Filipinos can finally get the full experience and the same amount of customer satisfaction it receives from Lazada from every online shopping mall existing in the country. Because as far as a well-rounded ecommerce website, only a few really goes as far as the efforts Lazada puts in in its every business undertaking. Perhaps Filipinos have yet to realize the true potential that lies beneath the online activity they so loosely call as just shopping online.