As
an online consumer, it’s always a problem for me to be restricted in availing
certain items I want online. The idea of dealing with online malls on their
terms is already a negative point in deciding whether to push through with it
or not. I mean if I can pay for it in
cash, why should it be complex between the online mall and I, right? In
general, online payments have always been troublesome for most people.
It's
a challenged for most people to pay online. When we pay online, we usually fill
forms and provide our credit card details that may expose us to online identity
theft. This is even more complicated to
countries that are no used to doing online transactions at all. For people who
are still new in online payment, they may have a hard time to pay online and
should not make a mistake doing it. It's delicate to make a mistake since it
may lead to overcharging on your bill.
As compared to just paying in good old fashion “cash” where you just
need to hand it over. It's not hard to understand.
You
avail what you paid for in real time. In the digital era, new options have
risen online. One example is the option to shop online. Walking around mall
buildings can now be avoided, saving time and energy. It's only Internet access
and Internet capable device that is needed for online shopping. You can easily
access any online mall's website to check what they offer. It's different here
in the Philippines. Just a few years ago, online shopping was never considered
in the country. Not everyone can pay online since most of us don’t have our own
credit cards. It made the growth of Ecommerce slow. It made the penetration of
Ecommerce very challenging. It made it easier for Ecommerce to penetrate the
country when website like Lazada was launched in the country. They gave online
shopping as a clearer option to local online community.
Now
that they offer Cash on Delivery or C.O.D., it allowed any Filipino to shop
online even if they don't have their own credit cards. It only requires
customers who select Cash on Delivery or C.O.D. as their payment method can
just leave their shipment address and name. Orders will be delivered directly
on the shipment address and only ask for payment once it get delivered in real
time. It was an online mall offered the first time Cash on Delivery or C.O.D.
Ever
since Cash on Delivery was offered online as well, it helped the Ecommerce
industry. It made us realize that online shopping makes shopping a lot easier
than offline shopping. After they arrived in the country, local competitors put
up their own local online mall to compete with them. These give us more
options, either by online shopping or by traditional offline shopping. Now
people don’t need to worry if they can avail the service of online shopping due
to online payment limitations. It is nearly as buying from a traditional mall
just happen that it will be done online from a consumer payment perspective.
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