Ecommerce
really struggled in the past, thanks to the limitation on online payment
flexibility to the local online users. Limiting the local online users to shop
online despite having cash on their pocket because they can't pay via online is
really amusing to witness. Not giving customers online payment flexibility is a
crime for online stores if you ask me. Showing up online is quickly easier than
going to conventional malls when customers want to shop. It is a clear choice
since not only it is convenient for them but it also saves them money, time and
energy. This does not mean that online shopping doesn't have its downfall like
certain requirements before transaction is pushed through unlike in offline
shopping were a customer just need to bring cash.
Dating
back a couple of years ago, Ecommerce was a struggling industry in the country.
Once website like Lazada officially arrived in the country, it changed the
Ecommerce culture in the Philippines. A lot of us may have seen their online
ads at least once when we are online. Their online ads can be seen on the Top 2
websites of the world, which is Google and Facebook. It further boosted their
recognition to the local online users. Flexibility in payment options allowed
them to stand out among their competition. Compared to conventional malls, they
pretty much offer the same including warranty and return. They just want to
make sure that their customers will still get the same product coverage even if
they bought it on traditional offline malls. It gives customers something to
look forward to for their security when buying from them. It definitely helped
them penetrate the local Ecommerce by offering great product coverage and
flexible options.
Unlike
traditional malls who barely offer discounts or promos, online malls offer it
almost every time. In my own opinion, they managed to be the top choice of
customers due to their flexible payment options. Besides the conventional
online payments like credit cards and PayPal accounts, they first introduced
Cash on Delivery as an alternative payment option. With this, it allowed anyone
to become his or her customers even if one cannot pay for it the conventional
way. This is very helpful for online customers who are unable to pay online
conventionally and can now shop on their mall. Customers who opt for Cash on
Delivery can directly go to the website to order and will only need to leave
their shipment address and name.
Orders
to be processed takes only about two to five days before the customer's
receives their order package. Customers will only be subject to pay in cash
once they actually receive their orders in real time. Shopping online clearly
beats traditional shopping when discussing convenience factors. Actually, once
an order reaches one thousand and above, Lazada will waive shipment fee of
customers. With Cash on Delivery and Free Delivery, any local online user will
be enticed to try out shopping on their mall. These two single-handedly solved
the Ecommerce woes that plagued the country for the past years. Evidently, this
allowed the local online users to accept online shopping as a valuable option
for them.
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