Lazada
Philippines is a good example of a foreign venture that was successful in
entering the local ecommerce industry. Because of its good quality products and
service, it gained respect from multiple international companies that made it a
venture worth investing millions in dollars. This year, it received over $100
million on investments alone. With over a million numbers of followers, it has
truly outdone itself in roughly two years in business.
When it was
launched early last year, not many people thought it would grow to be as
successful as it is now. But what has made it such a number one choice for many
is its undeniable number of sales each month. And each month, it serves better
promos and services for its customer to enjoy giving Filipinos more reasons to
love it as each day goes by. Clearly, it has learned the ropes to a Filipino’s
heart as it continues to win over just about anyone who finds interest in
online shopping.
This year
was no different as compared to last year in terms of quality service. But it
definitely amped its product catalogue that has made more Filipinos fond of the
said website. It now has over 20,000 products that all come in high definition
photos. These photos give customers an easier time deciding if they like what
they see online. Unlike other websites that belittle the importance of high
quality pictures, lazada makes it a point to showcase each product as best as
they can.
Lazada
focuses not on just one aspect of the company’s features but all of it at once.
This is why it has such an edge over its other direct competitors. It is most
commended for having an extremely extensive collection that tries to include
every bit of what Filipinos generally like. This gives them a wider scope when
it comes to the range of consumers it can tap. Because it has so many products,
it had to put it to order by properly categorizing each item. This was proven
effective during its first month that helped turn shopping from said online
shop as easy as pie to operate.
In a very
short amount of time, it has become so popular that even its Facebook followers
couldn’t get enough of it that led to it becoming one of the most talked about
consumer brands in the country. It has made itself known for providing full
coverage customer satisfaction. And true to its word, it is still improving
further its already very well conceptualized customer services. Something that
Filipinos waited for a long time before receiving.
Understanding
the needs of Filipinos can be very challenging because of the multiple interests
a website would have to cover to fully make its website accommodating to all.
But this was no problem for the website known for being the present best online
shopping mall for 2013. In two years time, it was able to reach out to a
nationwide market and successfully makes its way in the homes of many avid
online shoppers.
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